Vancouver Island Coastal Bear Adventures (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit vancouverislandbearhunt.com, contact us, or submit a form through Facebook or Instagram, and how we use and protect it.
The short version
- We only collect what we need to answer your questions and plan your hunt.
- We never sell your personal information.
- You can ask us to see, correct, or delete your information at any time.
- You can unsubscribe from our messages whenever you like.
Who We Are
Vancouver Island Coastal Bear Adventures is a guided hunting outfitter based in Port Alberni, British Columbia, Canada. We offer guided hunts for black bear, Roosevelt elk, mountain lion, and blacktail deer on Vancouver Island. We handle personal information in line with British Columbia’s Personal Information Protection Act and applicable Canadian privacy law.
Information We Collect
Information you give us
When you fill out a form on our website, submit a lead form on Facebook or Instagram, call, text, or email us, we may collect:
- Your name, email address, and phone number
- Your city, province or state, and country
- The hunt you are interested in, preferred dates, group size, and experience level
- Any other details you choose to share in your message
If you book a hunt, we may also collect information needed to arrange your trip and meet provincial hunting and licensing requirements, such as travel details, licence information, and emergency contact details.
Information collected automatically
When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages visited, and how you arrived at our site. This is collected through cookies and similar tools, including the Meta Pixel and website analytics.
Facebook and Instagram Lead Forms
If you submit a lead form through one of our ads on Facebook or Instagram, Meta Platforms shares the information you entered in that form with us. We use it only to respond to your inquiry and to send you information about our hunts. Meta’s handling of your information on its platforms is covered by Meta’s Privacy Policy.
How We Use Your Information
- To answer your questions and send you the information you asked for
- To plan, book, and deliver your hunt, including lodging, transportation, and licensing
- To send you updates, availability, and offers about our hunts (you can unsubscribe anytime)
- To improve our website and understand which of our ads are useful to people
- To meet our legal, safety, and regulatory obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. We only share it when needed:
- Service providers who help us run our business, such as website hosting, email, booking, and advertising tools. They may only use your information to provide services to us.
- Government agencies when required for hunting licences, permits, or reporting under British Columbia wildlife regulations.
- Legal reasons when required by law or to protect the safety of our guests, staff, or others.
Cookies and Advertising
Our website uses cookies to make the site work, to understand how visitors use it, and to measure and improve our advertising on Facebook and Instagram. The Meta Pixel may be used to show you our ads on Meta platforms after you visit our site. Our forms are protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service.
You can block or delete cookies in your browser settings, and you can manage your ad preferences in your Facebook ad settings.
Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. Some of our service providers may store information on servers outside Canada, including in the United States, where it may be subject to the laws of that country.
How Long We Keep It
We keep your personal information only as long as we need it for the purposes above, or as long as required by law. Inquiry information is kept so we can follow up on future hunting seasons unless you ask us to delete it.
Your Choices and Rights
- Ask for a copy of the personal information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete your information, unless we are required to keep it
- Withdraw your consent to marketing messages at any time by replying STOP, clicking unsubscribe, or contacting us
To make any of these requests, contact us using the details below. We will respond within 30 days.
Children
Our website and ads are intended for adults. We do not knowingly collect personal information from children under 16 without a parent or guardian’s consent.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact Us
Questions about this policy or your personal information? Reach out anytime.
Vancouver Island Coastal Bear Adventures
Port Alberni, BC, Canada